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Home > Customer Care > Customer Support

Cummins Customer Support


At Cummins Southern Plains we strive to provide the highest level of customer support excellence. If you have trouble finding the information you are looking for you can contact us and we will be glad to provide you with any assistance you need.

Cummins Parts


Obtaining Price Quotes - Call, E-mail or fax us a request for quotation and one of our customer service representatives will respond in a timely manner.

     Parts Phone: 800-516-4354

     Parts Fax: 817-640-6904

     Parts E-mail:

Special Pricing - If you want to become a dealer, service a large fleet, or have another particular situation that warrants special pricing, call us at 1-800-306-6801 and ask to speak to a Cummins or Cummins Onan dealer support representative.
Find Available Cummins Parts - To access the cummint parts catalogs you will need to have a QuickServe Online account.
Parts Returns Policy

Cummins Service


Cummins QuickServe - Want to know how long will it take before someone can look at your vehicle? With Cummins QuickServe, qualifying in-shop repairs with a standard repair time of four hours or less will be completed the same business day. Find Out More!
Towing Services - We work with local tow truck services and can arrange for any necessary towing of your vehicle.
QuickServe Online - Find service and parts related topics for your engine, with an online QuickServe account. Take A Look Today!

General Information

Becoming A Dealer - For information on becoming a Cummins or Onan dealer please call 1-800-306-6801 and ask for a Cummins or Cummins Onan dealer support representative.

Accounting


• Obtain a Credit Application
Texas Sales & Use Tax exemption Certificate
Statements & Invoices - You can view your statements and invoices online by registering on our Distributor Services web site
Invoice Payment Remit Address - P.O. Box 910509, Dallas, TX 75391-0509

 

Our Quality Policy - Vision and Standards


Service Vision
"We enable our customers' success by unleashing the power of Cummins."

Service Standards
Safe -  We value the safety of our customers, employees  and their families above all else.

Caring -  Everything we do demonstrates to our customers and  co-workers that we are committed to their success.

Dependable -  We do what we say we will do, right the first time,  on time in everything we do.

Responsive -  We are easily accessible to our customers and  co-workers and act with the sense of urgency they expect.

 

 

Contact Us
    Phone:
800-306-6801

    E-mail:




 
 
 
 
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